Shipping Policy – Zidni Shop

Last Updated: October 27, 2026

At Zidni Shop, we aim to deliver your orders safely and efficiently. Please review our Shipping Policy to understand how we process and deliver orders across Saudi Arabia.

1. Order Processing

Orders are processed after they are placed and any required confirmation is completed.

Processing times may vary depending on product availability, order volume, public holidays, and other operational circumstances. Orders are not necessarily dispatched on the same day they are placed.

2. Delivery Areas

Zidni Shop serves customers across Saudi Arabia, subject to delivery availability at the customer's address.

Some remote locations may require additional delivery time or may not be serviceable by our courier partners.

3. Estimated Delivery Time

Delivery times depend on your location, the selected courier, and product availability.

Any delivery estimate displayed at checkout or communicated by our customer support team is an estimate, not a guaranteed delivery date, unless expressly stated otherwise.

Delays may occur due to weather, public holidays, courier disruptions, or other circumstances beyond our reasonable control.

4. Shipping Charges

Applicable shipping fees will be displayed during checkout before you complete your purchase.

Free shipping may be offered on selected products, promotional campaigns, or qualifying orders where clearly stated.

5. Order Confirmation

After placing an order, you may receive an order confirmation by email, SMS, or another available communication method.

For Cash on Delivery (COD) orders, we may contact you to confirm your order before dispatch. Please ensure that your phone number and delivery details are correct.

6. Order Tracking

Where tracking is available, tracking information will be shared once your order has been dispatched.

Tracking updates may take some time to appear in the courier's system. If you experience a significant delay or cannot track your shipment, please contact our customer support team.

7. Incorrect Delivery Information

Customers are responsible for providing a complete and accurate delivery address and contact number.

If incorrect or incomplete information causes a delivery issue, please contact us as soon as possible. Changes to an order may not be possible once it has been dispatched.

8. Delayed, Lost, or Damaged Shipments

If your order is significantly delayed, appears to be lost, or arrives damaged, contact our customer support team with your order number and relevant details.

We will work with the courier, where appropriate, to investigate the issue and provide a suitable resolution in accordance with applicable law.

9. Failed Delivery Attempts

If a delivery attempt fails because the customer is unavailable or the delivery details are incorrect, the courier may arrange another attempt or return the shipment to us.

Any additional charges or order-related consequences will be handled in accordance with the information provided at checkout and applicable law.

10. Returns and Refunds

Shipping arrangements for returned products, exchanges, and refunds are explained in our Return and Refund Policy.

Where a return is required because an item is damaged, defective, or incorrect, return shipping costs will be handled in accordance with applicable law.

11. Contact Information

For questions about shipping, delivery, or order tracking, please contact us using the details below.

Store Name: Zidni Shop
Business Location: Saudi Arabia
Email:abdshop9898@gmail.com

We appreciate your trust in Zidni Shop and thank you for shopping with us.